What Stock Options contracts can I trade through SO Online?

Currently, we accept orders for all Stock Options contracts that are available in the Hong Kong market.

How do I know if my orders have been routed and executed?

After placing an order, you will receive an order number as a confirmation. At the upper part of Order Book in the Order Page, you can check and manage the status of your orders. For instance, you can cancel, change, activate, and inactivate your orders. This window is dynamically updated upon changes of the orders, e.g. when an order is fully executed, it will disappear from the window.

The lower part of the Order page is used to display details of contracts, which have been executed during the trading day.

Note: DO NOT disconnect from SO Online until you receive the reference number.

How long are my order instructions valid for?

The duration depends on the order types:

1. A Fill and Kill (FAK) order means that the order now needs to be filled as far as possible and the remainder of the order to be cancelled.
2. A Fill or Kill (FOK) order will be totally cancelled if it is not immediately executed in full.
3. A Today (Today) order will remain valid until the end of the same trade day unless the order instruction is cancelled.
4. Good Till Cancel (GTC) order will remain valid unless the order instruction is cancelled.
5. Date (DATE) order will remain valid until the end of the "specific" trade day unless the order instruction is cancelled.

If I place an order through SO Online, can I ask a Customer Service Officer to amend or cancel it?

Yes, if your order is placed online through SO Online, you can ask a Customer Service Officer to amend or cancel it.

Orders placed by the Customer Service Officer will be displayed on Order Page and can be amended or cancelled through SO Online.

Where can I view my Account Balance?

You can check your Account Balance at the Upper Portion of the Account Info page. Also, you can check your Account Position at its Lower Portion.

Will I receive contract notes and periodic statements from KGI?

You will receive contract notes and periodic statements sent by e-mail if you have open positions or transactions. Monthly statements are sent at the end of each month. You can also choose to have your statements delivered by the traditional method of posting.

What are the advantages of using the Stock Options e-Statement Service?

You can monitor your KGI Trading Account more efficiently and receive your statements via e-mail to save you fees and time.

How do I register for the Stock Options e-Statement Service?

To register for the free Stock Options e-Statement Service, please complete the Electronic Services Application/Cancellation Form. This service is free of charge.

After submitting the Electronic form, please also mail a completed and signed hard copy by post to:

Client Data Management Department
KGI Asia Limited
41/F Central Plaza,
18 Harbour Road,
Wanchai,
Hong Kong

Please allow 2 business days (HKT) to process the registration.

Note: You must provide a valid e-mail address for the delivery of Future & Options e-Statement.

After registration, when will I receive my first Stock Options e-Statement?

You will receive your first Stock Options e-Statement at your designated e-mail address on the morning of the following working day after the ending of your first Stock Options trading.

How do I open my Stock Options e-Statement?

When you receive your Stock Options e-Statement e-mail, open the attachment by entering your personal password, which is your KGI Stock Options Trading Account Number (without the letter "A" at the beginning). You are recommended to save your Stock Options e-Statement for your own record.

Our Daily and Monthly Stock Options e-Statement are in PDF, you are reminded to install Adobe Acrobat Reader (version 4.0 or above) in order to view them.

Note: For security reason, you must not disclose your personal password to anyone.

How do I save the Stock Options e-Statement in my own storage?

You are recommended to save the Stock Options e-Statement for your future reference. Please refer to the following procedures to keep a soft copy.

1. Ensure that your mailbox or storage device has sufficient storage space.
2. Right-click the attachment and choose the Save As option to save.

Your statement has been encrypted for security transmission. Therefore, you need to key in your personal password, which is your KGI Stock Options Trading Account Number (without the letter "A" at the beginning), every time you view your Stock Options e-Statement.

How do I print the Stock Options e-Statement from my mailbox?

You can print the Stock Options e-Statement from the Adobe Acrobat window (not the browser window) by clicking the [printer] icon connected with your own printer.

How do I deregister the Stock Options e-Statement Service and receive physical statements by post?

You can inform KGI in writing. Please specify your name, your KGI Stock Options Trading Account number, effective date to stop the Stock Options e-Statement, and your request to receive physical Stock Options Statement by post instead. Please sign your name and fax it to us at (852)2878-6769 with attention to CDM Department or mail it to:

Client Data Management Department
KGI Asia Limited
41/F Central Plaza,
18 Harbour Road,
Wanchai,
Hong Kong

What should I do if I do not receive my Stock Options e-Statement on the next working day after trading?

KGI is committed to providing our clients with supreme quality services. Should you fail to receive your Stock Options e-Statement after the ending of your Stock Options trading, you can request free physical copies of your missing statement(s) by calling our 24-hour InvestLine at (852) 2878-5555, informing us of the date(s) of statement(s) you want. Please note that a service fee of HKD 25 per copy will be charged for Stock Options e-Statements that were issued more than 3 months ago.

How do I deposit funds into my Stock Options Trading Account?

You can deposit funds into your Stock Options Trading Account by:

PPS Services

You can use PPS by Phone or Internet services to deposit HKD into your KGI Trading Account. In general, the deposited amount will be available for use on the next business day.

i) PPS by Phone:
For registration of PPS account, you have to bring with you your ATM card or credit cards with ATM functions to one of the PPS Registration Terminals. PPS Registration Terminals are located at designated Circle K Convenience Stores, PCCW Shops and AEON counters in all Jusco stores. Please go to "PPS registration terminal location" to search for the list of terminal locations.

If it is your first time to use PPS by Phone to deposit HKD into your KGI Trading Account, you first have to call 18011 (in English) to register your merchant code and 11-ditgit Payment Number. Each account is only required to be registered once. Thereafter for bill payment, please call 18031 (in English) to make deposit into your KGI Trading Account. For user guidelines of bill payment by phone, please refer to" How to use PPS by Phone".

Details of KGI's merchant name and merchant code and bill type are as follows:

ii) PPS by Internet Services:
You can refer to "PPS Website" > "New to PPS by Internet" > "How to set up/ change PPS internet Password" to know about setting up your password.
For user guidelines of bill payment by Internet services, please refer to "New to PPS by internet".

Online Bank Bill Payment Services (exclude HSBC, Hang Seng and CMB Wing Lung Bank)

You can use Bill Payment Service of the following banks to deposit HKD into your KGI Trading Account.

Other Deposit Methods

You can also deposit cash and cheques into any of the KGI bank accounts at a Bank branch or an ATM.

1. Wherever applicable, please be sure to fax your fund deposit documents (form, pay-in slip, ATM advice, etc.) to our Operations Department (852)2878-4932 or e-mail it to ops.service@kgi.com before 17:00(HKT)* on your deposit day, stating clearly your KGI Trading Account name and account number.

Deposited amount will be credited to your KGI Trading Account only after the bank confirmation.

Note:

1. Funds deposited after 18:00 (HKT) Friday each week will only be credited to your KGI Trading Account on the next business day after 09:00 (HKT)*, and subject to the bank confirmation.
2. Please do not submit fund deposit documents (i.e. pay-in slip, ATM advice, etc) through any Investment Representatives or Customer Service Officers.

What are the trading hours for Stock Options?

To ensure the smooth processing of your order entries, please note the following schedule:

Stock Options trading hours are the same as the stock market:

09:30 - 12:00 (HKT)
13:00 - 16:00 (HKT)

The closing time for half-day trade is 12:00(HKT).

What is Large Open Position (LOP) Reporting?

Any person who beneficially holds or controls open positions of Futures/Options contract in excess of the reporting level as prescribed by the Rules 628 and 633 of the Hong Kong Futures Exchange Limited, regardless the positions are held by individual accounts or corporate accounts, is responsible for filing a Large Open Position Report with HKFE/SEHK.

What are the reporting levels and position limits of Futures/Options contract and other derivative products?

The table below is for reference only. For the reporting level and position limits of Futures/Options contract and other derivative products, please refer to the latest announcement from HKFE at link blow.

https://www.hkex.com.hk/eng/market/dv_tradfinfo/lop.htm

Is there a time limit for reporting LOP?

Yes, you shall file a LOP report to HKFE/SEHK no later than 12:00 noon of the next business day after the positions are opened or accumulated.

Shall investor continue to file a LOP report if he/she holds positions in excess of the Reporting Level?

Yes, investor shall continue to file a LOP report for as long as he/she holds or controls positions in excess of the Reporting Level.

For reportable positions arising from trading in the after-hour trading session, investor should combine the positions with trades transacted in the regular trading session on the following business day and report his/her LOP accordingly.

How to report LOP held or controlled by a single ultimate beneficial owner (UBO) in more than one individual and/or corporate account?

All positions held or controlled by a single UBO in more than one individual and/or corporate account must be reported in aggregate.

Who is responsible for reporting?

The duty to report lies with the persons in control of the reportable positions, that is to say the transaction originators and the beneficial owners of the positions.

How to report LOP?

You can choose to submit the LOP report to HKFE/SEHK directly or through your broker. You may instruct any of your brokers to report your LOP to HKFE on your behalf if positions are held by you with more than one broker.